I've already replied to this gentleman in Anaheim. As I told him in the email, I wish he would have read the disclaimer at the bottom of the MadridMan's Videos page that reads:

"DISCLAIMER! .....MadridMan does not claim videos are of professional quality or direction and are sold as entertainment and not necessarily as educational tools."

His was the first complaint I'd received with more than 200 videos sold. And in fact, everyone who emails me about them RAVE about how much they loved it!! Spanish teachers particularly enjoy showing it to their students.

"The videos are great and I already have ideas of how I can integrate certain clips into many different lessons. They are everything I had hoped they would be and more."
-- Marilyn B., SpanishTeacher.com, Virginia"

Well, I guess I can't please everyone. I'm a little sad that you chose to post this here, but I'll respect your opinion. In my own defense, my video shows many MANY things of Madrid that one would never see on a "professional" video. On mine, you see Madrid as it REALLY is, without all the staged interactions, colored filters, background music, and stereotypical settings. Sure, it's jumpy, but I'm walking, or in a car, or on the metro, or climbing stairs. I don't have a camera crew, expensive video system (recording or editing), filters, and I narrate it myself. After watching some of those "professional" videos one would think that all women walk around Spain in their flamenco dresses and that all is flowery and beautiful. Also, usually only the video is taken by some crew and then the vocals are put in at the stuio. Sure, it's nice, smooth, and clean, but you don't even hear the traffic, people talking, or other sounds of the city or park! These are real people and not actors/models.

K6CED, sorry you didn't enjoy it. As I told you, I'll give you a refund minus shipping/packaging even though I don't make it a practice to refund videos because one could copy it, return it, and then ask for their money back. I thought that rather than risk "bad press" I should just send you your money back and then you go and do this. Hey! I'm a person here and an honest one! I'm not a big corporation trying to suck the public dry so please don't treat me like one. Thank YOU very little! Sheesh!

Here's wishing that people would read all the information before ordering,

MadridMan

[This message has been edited by MadridMan (edited 09-05-2000).]