You know, I was going to comment on the lack of service at the Paradors but I had hesitated because it was an isolated incident. I had a really rough time at the one in Alarcón (I saw your other post, Carole) but they were circumstances beyond the scope of most stays (I was married there and we had a dispute over a charge). The director was so rude (beyond belief, the day after my wedding!) and the entire Parador system was of no help. I still recommend Alarcón because it is a fantastic place and everyone but two employees were top notch.