Cesena - I know what guy you are talking about. I stayed at Hostal Martin in November 2000 and he would not let us into our room for about 4 hours, until early evening. A different excuse every time. "the room is being cleaned", "we can't get the other people to leave", etc. I had made a reservation with them so that we would have a place to take a nap immediately after a long plane ride. I posted this a long time ago, so I won't elaborate but I won't stay there again. Most people have good experiences with that hostal, though, it seems very popular.