We had thought we had booked American through to Madrid, but when we got to Miami we realized they had switched us to Iberia even though there was an American flight leaving at almost the same time.
We were very displeased with the flight, including the service and cleanliness of the plane. We agree that the seats were very cramped and our seat assignments were lost and the staff, including the supervisor were absolutely worthless in helping to correct this.
We will never fly Iberia again.

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"No other success can compensate for failure in the home."

I've just return from a trip to Barcelona with Iberia and I have to say that it was a great experience.

We got a very cheap ticket and we even got an upgrade on our flight back to Madrid (we fly in business class for only 6000 pesetas!!!).

Maybe Iberia is better at domestic flights than at international ones.

Regards,

Antonio

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The best tips from your favourite hostal in Madrid.
Hostal Chelo at http://www.chelo.com