Thank you, "The Keeper" in Basel, Switzerland (??? - see your location), for your Public Service Announcement. It's much appreciated.
I've thankfully never dealt with those guys as I've had Vodafone since "the beginning" - i.e. 7-years ago without incident. Can't wait to read your year's ordeal and just what went wrong. I'm going to GUESS you were attempting to leave-them-behind and change fijo-phone-companies. That really can be a nightmare.
We were using Ya.com for fijo+internet for years (of course the *line* is still "owned" by Telefónica) and decided to change to Jazztel. We did immediately lose our Fijo/land-line, but had a run-around with both Ya.com AND Telefónica to get the line's use granted to Jazztel - AND WE WERE WITHOUT A LANDLINE FOR LIKE 16 MONTHS!!! Luckily, somehow, they/Ya.com DID leave me with the internet connection. Whew! Small favors.
Saludos, MadridMan
_________________________
Visit BarcelonaMan.com for Barcelona information, Transportation, Lodging, & much MUCH more!
Curious about what could POSSIBLY be inside the brain of MadridMan? Visit
MadridMan's Madrid Blog