Otherwise known as Timofonica Vomistar.

I am just making a public service announcement, please take note of the below, if you value your health/sanity and at all need to access the internet.

For god's sake do not sign up to a contract with Telefonica or Movistar. They are the most incompetent, unpleasant and thoroughly disagreeable company in Spain. You would be better served using two tin cans and a piece of string.

I will shortly be writing up our year's of experiences with them for a complaint to the Oficina d'Atenció al Consumidor and will past it here. But for now, please heed my advice or on your own head be it.

M.

I use for years Orange and they are very good,all my family has them including the ones in Spain

Thank you, "The Keeper" in Basel, Switzerland (??? - see your location), for your Public Service Announcement. It's much appreciated.

I've thankfully never dealt with those guys as I've had Vodafone since "the beginning" - i.e. 7-years ago without incident. Can't wait to read your year's ordeal and just what went wrong. I'm going to GUESS you were attempting to leave-them-behind and change fijo-phone-companies. That really can be a nightmare.

We were using Ya.com for fijo+internet for years (of course the *line* is still "owned" by Telefónica) and decided to change to Jazztel. We did immediately lose our Fijo/land-line, but had a run-around with both Ya.com AND Telefónica to get the line's use granted to Jazztel - AND WE WERE WITHOUT A LANDLINE FOR LIKE 16 MONTHS!!! Luckily, somehow, they/Ya.com DID leave me with the internet connection. Whew! Small favors.

Saludos, MadridMan

Try dealing with ONO !! Not much better ... Awful customer services . I use Vodafone here in the UK and will stick with them if ever I return to España .