According to their conditions page @
http://www.ticketstoros.com/tpv/lang/en/condiciones.html it states
PLACE AND TIME OF TICKET COLLECTION.
Collection of tickets is done the same day of the bullfight from 13,00 to 16,00 PM. 1.- For all event in Madrid: IN MADRID: TEYCI´s office located in Goya 5 (Pasaje Comercial Carlos III, -in front of the Plaza de Colon). 2.- Sevilla: ENTOFUCON, wich office is located in 27,Pastor y Landero (Sevilla). 3.- CLUB TAURINO, Located in 12, General San Martin (Valencia). 4.- Malaga: ENTOFUCON delivers the tickets the same day of the corrida at HOTEL MS MAESTRANZA (Canovas del Castillo, 1 - Malaga).
WHO CAN COLLECT THE TICKETS.
To collect the tickets, present your passport, other identification or the receipt of the purchase or the confirmation sent by email after the order is made. Tickets can be collected by persons other than the purchaser: to do this, the purchaser must send an email to compras@ticketstoros.com indicating the name of the person who will be collecting the tickets.
... but doesn't mention the possibility of delivery to
hotels . But to be sure, you could always contact them via email. Maybe they'll me allowances for you or charge you a small fee to deliver them to your hotel. I know another company,
Localidades Galicia , does deliver its bullfight tickets to hotels.
Is the Plaza de Colón ticket office on the way to the bullring from your hotel? It is, more or less - if you were walking, but I imagine you'll be taking the metro or a taxi to the bullring, right?
This hotel is on the Gran Vía, between Plaza España and Plaza de Callao. Is this 20 minutes from the Plaza de Colón? Hmmm.... Possibly, but doubtful unless you're a marathon Power Walker. It's uphill the first third of Gran Vía and downhill the rest, you have other pedestrians, crosswalks, glaring sun, jetlag, and other distractions. My estimate would be closer to 30 minutes walking.
And you'll be able to "refresh yourself" on
Hotel Emperador 's rooftop swimming pool. The hotel's pool was spotlighted on TeleMadrid TV recently as being a kind of "Green Space" (loosely termed in this case) in the center of Madrid. We'd love your review of this place in the "Hostels & Other Lodgings" forum category, if possible, when you come back.
But what to do with your "spare time"!? My simple suggestion is to get the
Madrid Vision double-decker hop-on-hop-off touristic bus, put on your sunblock and get in the top deck, and see the sights of Madrid while seated and listening to the recorded commentary. There are several lines you can take and probably can do them all before you have to leave for the bullfights.
Saludos, MadridMan