We went on two tours with Pullmantur this spring. The first was to Avila and
Segovia and it was actually very good. It allowed us to see these two cities in
one day without any problem and the guide was great and informative. They
had another one day trip to Toledo and El Escorial (the one mentioned above)
and we thought it might be a similar tour to the Avila / Segovia one. It turns
out they go to El Escorial in the morning, return to Madrid, wait in their bus
station, get more people, and then go to Toledo in the afternoon. We went on
the afternoon Toledo portion and were happy that we hadn't gone on the
whole day trip. The Toledo trip was rushed and spent too much time in an
artisans shop.