Yikes!! :eeks: 26 €, eh? Looks like that website is charging a hefty commission for their web-service. According to
the Aerocity website , the charge is only 17 € for 2 persons.
Regarding the charge, I'm only guessing that your madrid-airport-shuttle.com website is the one charging you and they, in turn, will pay Aerocity and keep the 9 € difference. Wasn't there anything in your confirmation about that? I mean, are you suppose to show your driver a copy of your receipt or something?
I'm sure you could email Aerocity directly and explain your situation and they'll tell you what you need to know - in English.
Question: How is it that you decided on that more expensive shuttle website? I imagine you already know that the Aerocity shuttle service is a "shared service" and not only for you alone. You may share the shuttle van with as many as many as 6 other people, potentially stopping at 4 other hotels before reaching yours (depending your hotel's location relative to theirs).
Good luck and please let us know how it turned out.
Saludos, MadridMan
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