I must recommend PlazaD'Ort highly. It is conveniently located in Plaza Del Angel near subway, shopping, many great restaurants etc. Very clean and quiet. We stayed there for Feb. vacation with a group of 20 teachers and students including several noisy teenagers. The owner Esteban Garcia and his assistant Matthias Dobrzinski (who speaks English) went way beyond the call of duty to make us comfortable and make recommendations. Senor Garcia for example when he heard we couldn't find "Taperia de La Abuela" that was mentioned through another link on this site made it his mission to find and review the place. (not favorable; unfortunately.) Since he is from Cuenca he was instrumental in the success of our side trip there which I will review in another section. Their website is: www.plazadort.com