Thank you all for the messages. I know that next time I will use the U.S. Postal Service. I chose UPS this time because I wanted the gift to arrive quickly for a birthday. I was also a little hesistant about the postal service because when I lived in Madrid in the 1980s and early 90s, many times packages from my family here in the States would arrive torn open and sometimes with things missing.

Right now I've filed a claim/complaint with UPS and am trying to get the sweatshirt back at their expense.

Thanks everyone!