Thanks for the suggestions. I had already called Petrabax and the rates they quoted me were significantly higher than those listed on the Parador site, even without any meals included. When I attempted to clarify why their rate was so much higher, the person became quite unpleasant. They also said they could not give me a senior rate for my mom's room,which the parador said they could do. I e-mailed the parador site several times in the past 10 days, & have received no response, but will try the new address you've shared. Viajes El Corte Ingle has been very nice, but I need to call back when there is a staff person who speaks better English. In the meantime, I'm faxing & e-mailing using the altavista babel fish translation service (babelfish.altavista.com). If you haven't checked it out, it is amazing!