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#90621 - 03/03/12 09:12 AM
Re: RENFE site
[Re: teachertraveler8]
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Full Member
Registered: 11/07/05
Posts: 71
Loc: USA
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teachertraveler8...
You've got me thinking...the card I unsuccessfully tried to use was a card with no overseas surcharge. Maybe they charge the merchants a higher percenaget and RENFE won't accept certain cards for that reason.
Maybe using a card with a surcharge is the way to go. It might be worth an extra 3 percent (which is less than RailEurope adds on) to get the seats I want.
SS
Edited by Madrid in May (03/03/12 03:37 PM)
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#90625 - 03/03/12 05:08 PM
Re: RENFE site
[Re: teachertraveler8]
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Full Member
Registered: 02/09/10
Posts: 132
Loc: utah transplant
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Do the cards not work because you have not yet notified the credit card company of a charge coming through from Spain? Last year, when I made hostel reservations it did not go through at first, but once I called the credit card company and told them that 2 charges would be coming through from Spain for reservations it was OK.
I then told them the week before we left, the dates that we would be there and there were no problems.
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#90626 - 03/03/12 05:08 PM
Re: RENFE site
[Re: teachertraveler8]
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Full Member
Registered: 02/09/10
Posts: 132
Loc: utah transplant
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Do the cards not work because you have not yet notified the credit card company of a charge coming through from Spain? Last year, when I made hostel reservations it did not go through at first, but once I called the credit card company and told them that 2 charges would be coming through from Spain for reservations it was OK.
I then told them the week before we left, the dates that we would be there and there were no problems.
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#90627 - 03/03/12 06:47 PM
Re: RENFE site
[Re: jacmom]
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Full Member
Registered: 11/07/05
Posts: 71
Loc: USA
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jacmom...
I was on the phone with my card company the entire time...they were ready to approve the charges...but the transactions never reached their system.
NOTE - They were very patient and stayed on the line for about 20 minutes while I made multiple attempts.
In fact they stay on the line when I switched to RailEurope -- that transaction went through without any problem.
The snag was definitely on RENFE's end.
SS
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#90635 - 03/06/12 07:21 PM
Re: RENFE site
[Re: teachertraveler8]
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Full Member
Registered: 11/07/05
Posts: 71
Loc: USA
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Well...
My theory that RENFE wouldn't accept my no-surcharge card (because of higher costs to them) was wrong. I tried it with a different card (with a 3% surcharge) and the card-people on the phone with me - - still no luck.
I have given up and have been buying the tickets on RailEurope. I paid about 10% more, and I have the tickets all printed and saved as PDFs.
Three rides down (Madrid-Sevilla, Sevilla-Granada, Granada-Cordoba)-- and I'm buying the last leg (Cordoba-Madrid) tomorrow at 6 pm (midnight Thursday in Spain).
Then I can relax and forget about RENFE and think only about my great upcoming trip.
SS
Edited by Madrid in May (03/06/12 07:26 PM)
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#90638 - 03/07/12 11:57 AM
Re: RENFE site
[Re: pedmar]
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Junior Member
Registered: 01/19/12
Posts: 24
Loc: USA
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We have divided our trip into a combination of train and driving. This was decided not only on cost, but also on what is more effective and allows us to see more. At the end we ended up with: Train from Madrid to Seville, car from Seville to Valencia (going through Pueblos Blancos, Marbella, Malaga, Granada, Valencia), then the train again from Valencia to Barcelona and from Barcelona to Zaragoza. In Zaragoza we are renting another car and driving to Hondarribia and from there all through the north coast to Santiago de Compostela. From there to Salamanca where we return the car and take the train back to Barajas the day before returning to the States. We have just short of four weeks to do this. If we don't drive off a cliff I'll let you all know how it went when we get back.:)
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