Hi, Topper! Welcome to our ALL SPAIN Message Board! Not sure what the "blockage" is but we'll try to help you here.
Okay. First the Ritz. Have you visited their website @
http://www.ritzmadrid.com/ ? Once there, click the "Step Inside" link. Then, see the menu at right and click the "Contact us" link. On that next page you'll see not only the email for
The Ritz Madrid but also an enquiry form which you can fill out and send.
What is the name of the tour company you're trying to reach? Maybe we can find their phone number or website for you.
Deep Breaths....., MadridMan

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